Privacy policy

of Konica Minolta Business Solutions Europe GmbH (Last revised: May 2nd, 2018)

The protection and security of personal data are important to us and is a central component of our Corporate Compliance process. Naturally, this also applies to data protection associated with the use of this application, which we would like to inform you about below.

I. Collection and processing of data

We do not collect any personal data without your consent when you are using our application. In order to improve our application, we only collect certain communications and usage data, which cannot be traced back to a specific individual.

I.1 Collection and processing of personal data

Some of the services offered on our application can only be provided if we are able to contact you (e.g. product or service requests). In this respect, the option to use these services is dependent on you providing us with specific personal data (contact details). We collect, use and process this data only to the extent necessary to provide you with the relevant service. We do not use or process the data in any other way unless this is permitted in accordance with legal provisions or you have expressly consented to this. You can revoke your consent at any time. To do this, please contact us using the contact form.

You can use the application on website "https://ecommerce.konicaminolta.de". However, to do so, you must be our contracted party or authorized by our contracted party. The following data will be collected and processed as part of the user creation process to prepare or update your account:

  • Title
  • First name
  • Middle name
  • Last name
  • Email
  • Phone number 

Please be ensured that this information will be used only for creating user profiles and will not be shared with external parties and will not be commercialized. Data you provide us will not be processed outside of EU.

I.2 Collection and processing of communications and usage data

Privacy Policy for using Web analytics

This application uses internal Web analytics, a service for measurement and analysis of visits, page views and traffic sources.

Web analytics uses so-called “cookies”. These are text files that are stored on your computer and allow us to analyse the use of the application. The information generated by the cookie, about your use of this application, is generally transmitted to our server in Germany and stored there.

By using this site, you agree to the processing of data about you in the manner described above and for the purposes set out above.
You may refuse the use of cookies by selecting the appropriate settings on your browser or changing the setting on Cookies statement page, however, we point out that you may not be able to use all features of this application in this case.

Privacy Policy for using Google Analytics

We use Google Analytics in order to better understand our users’ needs and to optimize this service and experience. Google Analytics is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.
Google Analytics uses cookies and other technologies to collect data on our users’ behavior (visited pages and performed actions) and their devices - in particular device's IP address (captured and stored only in anonymized form), technical information (like device screen size, device type, browser information, geographic location, preferred language), values stored in cookies (randomly generated values), information about user (pseudonymised user ID, company name and ID, it’s size) and behavior (created date, last logged date).
We never send information to Google Analytics which enables identification of individual person to Google.
The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site.

You can opt-out from Google Analytics tracking by using browser plugin Ghostery or similar. 
Vendor: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, reg.no. 368047

Privacy Policy for using Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. 
Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular the device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only) and preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user.
The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link
Vendor: Hotjar Ltd, Level 2, St Julians Business Centre 3, Elia Zammit Street, St Julians STJ 3155, Malta

II. Use of cookies

To make our application attractive to visitors and enable the use of certain functions, we use cookies on various pages. These are small text files that are stored on your end device. Most of the cookies we use are deleted at the end of each browser session (referred to as session cookies). Other cookies remain on your end device and enable us to detect your browser the next time you visit (persistent cookies). You can set up your browser to inform you when cookies are saved, to enable you to decide whether to accept cookies on a case-by-case basis or to never accept cookies. If you choose not to accept cookies, the functionality of our website may be restricted.

III. Right to information

You have the right to request information at any time about the data we hold that relates to you, about its origin and recipients and about the purpose for which it is being stored. To do this, please contact us at any time using the contact form.

IV. Contact

You are welcome to contact our company data privacy officer at any time if you have any questions relating to the topic of data privacy.

This person is

Dr. Frederike Rehker

Konica Minolta Business Solutions Europe GmbH

Europaallee 17

30855 Langenhagen

Germany Telefon: +49 (0)511 7404-0

E-Mail: dataprotection(at)konicaminolta.eu